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Art of the Logo

Friday, June 4th, 2010

Following on Robin’s excellent post about branding, I wanted to take a closer look at one specific aspect of building your brand, the thing that one might say is the foundation of every brand: the logo.

We here at ribit do a lot of work for start-ups and small businesses in additional to our larger, established clients, and one of my favorite challenges when we get those clients is being able to start at the very beginning in building their brand, and specifically in doing their logo design.  The reason it is a challenge is largely due to the fact that so many people have trouble understanding what a logo is, and what it is supposed to do.

A logo is a hieroglyph.  A rune.  A pictogram.  It is a simple, easily recognized symbol that stands in for the name of your business.  Done properly, a logo can become a sort of  letter added to the collective symbol alphabet.  It should not, and indeed cannot, capture everything about you and your business.  To do so would require it to be very complex, and when it comes to logos, simplicity is best.

Consider the Nabisco logo. If you don’t know what it is, go look in your pantry. Chances are something in there will have it. On any of their products, it will be in the upper-left corner. It is a red triangle with the word “NABISCO”, surrounded by something that looks vaguely like an old fashioned T.V. antennae. Nothing about that thing (and incidentally, it is actually called “The Nabisco Thing” in internal Nabisco marketing documentation) seems to say anything about what Nabisco does. Taken out of context, that thing does not say Ritz or Nilla Wafers. Heck, it doesn’t even say “snack food”.

But we all know that it means Nabisco. We’ve been seeing it on the upper-left corner of boxes of crackers since we were children. That thing is possibly the ultimate logo ever created. Everyone knows what it means, that silly little oval and line sketch has become a symbol, a hieroglyph; a letter in our collective alphabet that means “Nabisco”.

As far as possible, every logo should aspire to that standard.  It should be simple, instantly and easily recognizable, and it should be usable but also unobtrusive on every piece of paper and every web page or TV ad that your company produces.

Some basic guidelines:

  1. Simplicity!  Do not be afraid of “plain”.  Your logo is like a letter, not a painting.
  2. Recognizability.  Avoid obscure or arcane looking symbols.  If the viewer stops and thinks about what the logo is rather than what it stands for , they are no longer thinking about your company.
  3. Scalability.  Your logo should look good on packaging, on a letterhead, projected large on slideshow, or printed small on a business card.
  4. Professionalism.  The logo is your business, not yourself.  If, for instance, you dislike a certain color, but that color works well in the logo design, do not let your personal preference ruin your logo.
  5. Trust your designer!  You are paying them to do your design.  Trust their expertise, otherwise why did you hire them?

Designed and used effectively, your logo can become a symbol that, when viewed, sets up a whole series of associations in the mind of the viewer and constantly reinforces your brand in the public eye.

Best Ad Campaign

Tuesday, July 14th, 2009

The International Cannes Advertising Festival awarded one campaign the Grand Prix award for direct, cyber and PR for the “Best Job in the World” campaign for Hamilton Island in Queensland, Australia. According to Fast Company, the campaign was “done on a comparatively paltry marketing budget of just 1.7 million dollars and reliant on fortuitous PR and word of mouth, the campaign achieved stunning results, including over 34,000 video entries from applicants in 200 countries, and more than 7 million visitors to the site who generated nearly 500,000 votes.”

Okay, let’s start with the comparatively paltry marketing budget of just 1.7 million dollars. I think paltry is relative. Seeing as Hamilton Island has a population of 1500 people (according to Australian Bureau of Statistics) no math I know makes this look like a paltry budget, although it could just be that I’m jealous. The town I live in has just over 15,000 residents and and our marketing budget is approximately a whopping $200,000. Now I realize I’m using “Boomer Math”, but my friends in Hamilton Island are spending $1133 per resident while versus $13 per resident, yes they had better results. Miracle results? Let’s not let the media fool you into thinking they had a small little budget and pulled off a miracle, they had real money and agencies working for them on two continents.

Now for what they did right, they came up with THE IDEA (yes I meant to shout), it was fabulous. They had a beautiful, gorgeous location they wanted people to visit. Hmmmm, how to get the word out, I know, let’s have a contest! So they created a contest for the “Best Job in the World” where the job is to live for six months on Hamilton Island and share with the world your experiences through a blog, twitter, etc. And don’t forget you get paid for this, you get paid a lot.

So people started to apply online, lots of people. So many people applied that the web server crashed two days into the campaign. (oops, you’d think one of the agencies might have prepared for that.) Because you needed to have people vote for you to get the job, people started to create web sites and blogs to promote themselves, and of course this promoted the “job” itself. The perfect storm of publicity, when your PR goes viral.

So what did little Hamilton Island get for their 1.7 million dollars, they generated $200 million in global publicity for Tourism Queensland according to the BBC (I found this reference on Wikipedia). Now a new Yacht Club as well as a new Golf Club are opening in 2009. Oh, and I’m writing about it in my blog. What more could they ask for! Guess they’ll have some more “great jobs” for us to apply for.