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TEDxSMU An Experience of a Lifetime

Thursday, December 8th, 2011

 

 

TEDxSMU 2011

I spent this past weekend at TEDxSMU. To get to attend the live event you have to apply (okay no big deal), fill out a form (name, address), answer the essay question (ANSWER THE ESSAY QUESTION!?!). I haven’t answered an essay question in oh, since college. Oh, and 130 people are going to be selected. No pressure there…

So I filled out the form, wrote my essay and waited to receive the email that says “TEDxSMU invites you to TEDxSMU 2011: Disruption”. Woo Hoo! I’m in. I click to attend (you have to go through Eventbrite to pay) – ah, another TED test. You have 15 minutes to finalize your registration, including choosing three icebreakers (words or short phrases). Yikes, who knew just registering would be so challenging!

Okay, I finally make it to The Dee & Charles Wyly Theatre (where it was held). An amazing group of people; everyone is friendly. I run into people I know almost immediately. We head in and I am lucky enough to get one of the coveted FatBoy beanbag seats right up front and the show begins.

Absolutely amazing speakers. I can’t mention them all but a couple stood out for me – Elise Ballard, Peter Brown and Kate Canales from frog (okay, okay – the girl from ribit liked the speaker from frog – get the amphibian jokes out of the way now…).

Elise talked about her journey to start what became her book: epiphany True Stories of Sudden Insight. She started with an epiphany of her own that changed her life and then she began asking others if they had ever had an epiphany. She then began taping people’s stories and before you know it she had a book, a web site and a new career.

Peter Brown, of Peter Brown Architects took us on a journey through the design of Dallas, Texas. Having grown up here in Dallas (yes, I’m a native Dallasite!) it was a trip down memory lane, as Peter showed postcards of my past – hotels with “modern features”, Neiman Marcus fortnights (does anyone remember fortnights – where Stanley Marcus traveled to far away countries like Japan and turned his stores into a foreign land for a week, where we could taste the food and see the culture…), and the foresight of Raymond Nasher, who built Northpark in 1965 as the largest climate controlled mall in the world. Nasher built the mall with an eye to design as anyone who has been there can tell you, from the art sculptures inside and out. Which all led up to Peter showing us the latest school he designed, the Hector Garcia Middle School. It is gorgeous and still qualifies as a LEED certified building.

And then there was Kate Canales from frog. Kate spoke to us about interesting things she has seen and just had to take pictures of: like the restroom with a sign to the left of the door that said Women’s, a sign on the door said Women’s Room and then someone had taped a piece of paper on it that say Women Only. As Kate said, you wonder what happened to prompt the handwritten sign…. She also showed us a sign she found while looking for someplace to hang some of her clothing in a hotel she was staying in. The sign said (and I am paraphrasing) ‘Do Not Hang Anything on Sprinkler Head. It Will Break and Cause Flooding.’ Kate suggested that if they had spent money on adding hooks people could hang clothes on, rather than signs…. Some designs solutions are just so simple they have to be overlooked!

We learned about many other things: helping to teach children in underserved countries by teaching them where they are, not by trying to get them to schools. That if we use lignin to produce plastic bags, it will cost the same, but they will biodegrade in 150 days and still cost the same as traditional plastic bags! Not to mention how Chef Homaro Cantu took us on a “flavor tripping” experience where he made bitter dark chocolate sweet and lemons less sour!

Going to TEDxSMU was an awesome and inspiring experience. I learned a lot and I’m looking forward to the videos of the event being available on the TEDxSMU web site so I can go back and see if I missed anything!

If you get the chance to go to a TEDx event, go. You will meet awesome people, learn valuable lessons. And if you’re lucky, you’ll get to do down front, sitting in a FatBoy!

TEDxSMU-2011

Playing the Klout Game

Tuesday, November 15th, 2011

Playing the Klout Game

Now that Klout has changed their algorithm it appears that most people’s scores have dropped significantly. It seems to keep your Klout score high you have to play the Klout game! I have talked to many people that feel that Klout scores just don’t matter.

John Pozadzides of One Man’s Blog says “Whether we’re talking about Klout, Peerindex, or any of the other services that attempt to measure and quantify a person’s reach, the bottom line is – they don’t matter.  I’ll tell you what matters: when you make a recommendation, do people act on it?

For example, Mike Rawlings is the mayor of Dallas – a single city with twice the population of the state of Alaska. Yet Klout says he’s a 38 http://klout.com/#/Mike_Rawlings. Clearly there is a LOT these tools don’t measure.

If you want to play along with Klout for fun – have at it! But if you want to know how you’re doing in the social media space all you have to do is ask your audience and see how much response you get.  That’s how you measure your true klout.”

I also spoke to Lissa Duty about this and here is what she had to say:

“For me, Robin, Klout is a tool just like any other.  I don’t necessarily have a lot of concern about what my Klout score is / is not. Call me crazy if you want! I have been studying and looking at different online scoring systems for a while and they all have a different score / varying grading system. Who determines which one is right or not? It’s the users that make the decision to hire you or not, that matters.

My advice to you and anyone else out there studying Klout scores and being concerned – do your job online, as long as your circle of influence, peers and connections still think you are great, that is what is important. As long as you are getting clients and making money, which is why so many are using social media, who cares what their Klout score is. I do want to disclose, my Klout score used to be 63, dropped to 49 and when I looked a few days ago it was back up to 53. I am still getting clients, speaking opportunities, and booking social media coaching, Klout can’t give or take that away!”

So let’s look at what “clout” truly is about. (According to the Merriam-Webster dictionary clout is influence.) Do you influence people? Do people retweet you? Do you have meaningful (or fun) conversations on Twitter, Facebook and Google+? Do you get business from social media? If you can say yes to these questions than you have “clout”! The true measure of your influence on the web is if you are reaching the people you are intending: clients, potential clients, friends, etc.

I personally have grown my following on Twitter organically; I have never used a service, never followed a “bunch of random people”. I’ve done the same thing on all the social networks I use. I admit I’m more engaged on Twitter — I have more friends, conversation and such. I just don’t play the Klout game.

So what is the Klout game? The Klout game is simply played, you do have to be active on your social networks, and that includes your personal Facebook profile (I don’t use my personal profile, I tend to only update my business page – strike one in the Klout game!). You need to give (and receive) as many +K’s as possible (you don’t understand how they get the topics you can receive a +K for, well neither do I. I recently I received a +K for motorcycles!).  Now you can connect your business page to Klout, but if you manage multiple pages the problem will be they will tap into all the pages and not just “your” page (hey Klout, TweetDeck can let me choose pages why can’t you?).

Even if you play the Klout game your score may drop as Klout continues to change their algorithm. Personally, I’m going to judge myself on how my business grows. Now that’s CLOUT!

Google Web Fonts, Will They Change the World?

Wednesday, December 8th, 2010

The constant battle over fonts on a web site, is there a solution in sight? Clients always want to have beautiful fonts on their web sites, the only way we have had to do that and assure that “everyone” can see them has been to use images. The issue with images of course is that they have to be downloaded, have to be worked into your layout and they don’t get the same SEO (search engine optimization). Now Google has a beta solution for us.

So what is the big deal about fonts. Presently a web site can only display a font that is installed on your computer. So to make sure that everyone sees the same exact thing on every computer (more or less – lets not go into different browsers and different versions of different browsers…) web designers end up using a short list of fonts that all computers (both Macs and PCs) have pre-installed.

Unfortunately, clients are not satisfied with the limited amount of fonts that are presently available. There are some work arounds to this such as Font Burner, which has a WordPress plugin – but it is only compatible up to WordPress version 2.8, while WordPress is up to version 3.0.3; or hardcore code, which Internet Explorer and 64-bit Windows machines don’t render correctly – so these are not a perfect fix.

Now enter stage left – Google Web Fonts. Yes Google. They have approximately 38 fonts (with a smattering of variants) that reside on Google’s servers and you can use their API to make your text beautiful. And as of last week they work on most mobile devices including Android, iPhone and iPad. There is even a WordPress plugin (compatible up to version 3.0.3) for Google Fonts that has had over 12,449 downloads! Is it the answer to our web designer prayers? The jury is still out on that (it is still in beta), but it does look exciting! We’re looking at using it on our site…check back soon to see….

Google Instant Saving Seconds and Changing SEO Forever

Thursday, September 30th, 2010

Those of us working with SEO had to come to grips with the fact that every “searcher” gets slightly different results (due to their search history) making our jobs slightly harder, but now Google is psychic. In an effort to save 2 seconds per search, you no longer have to type in a word or phrase before Google will present you the results.

And while the day Google Instant was introduced A was for AOL, now it is for Amazon! So… do we know have to try to optimized for a letter (gosh instead of putting our effort into cookies, we should focus on “c”!)? I realize that some people will start adding letters into their keywords, but I don’t suggest this as Google does not look at keywords in determining its web search rank, so this will not help you and it will only confuse the other search engines.

And how is that going to work out for Google AdWords, not so well it seems. As I looked through the alphabet (one letter at a time) only a few letters had AdWords. So is Google Instant a revenue “killer” for Google AdWords? Only time will tell.

So how is Google Instant really changing SEO? For the moment this will not change how we optimize pages. Content is still king. And I truly believe that with good content, good use of social media, good backlinks and all the tricks in our toolkit that we will continue to allow our clients to be easily found in search engines, include Google.

I think it will make a difference in long tail keywords. Many of the long tail searches are based on three and four word search terms. I am no longer sure people will type that many words in before Goggle Instant gives them a result they are happy with, or at least willing to click on. I will be evaluating long tail searches to see if my theory holds true.

The things I can tell you: it is more important now to have good page titles and meta descriptions. Google still uses this information and more importantly, it was what searchers read to determine which of the search results they will click on. Register in your local search engines sites such as Google Places, Local Yahoo and Local Bing. Claim “your” page on review sites such as Yelp! and ask your clients to add reviews to all of these (Google Places, Yahoo, Bing, Yelp! all have places where you client’s can review your business. The more reviews you have the higher you can rank in the search results!).

Happy searching and remember anything you want on Google, you can find in an Instant!

Web Site Design for Beginners – Part 3

Friday, August 27th, 2010

The third and final post in this series, Web Site Design for Beginners, is now up on Edmee Roche’s (@edmeeroche) She’s Gone Blogging site.

This blog post covers one of the most important decision you will have to make: what type of web site you are going to develop: informational or e-commerce. Will your site be static, or will it be built with a Content Management System (CMS) so you can easily update the content. If you have an e-commerce site do you want to host your e-commerce site or do you want to use a hosted solution.

Whether you choose a static site, a CMS driven site, an e-commerce site you host or a hosted solution, don’t forget Search Engine Optimization (SEO). I cover all this and more!

Web Design for Beginners

Tuesday, August 10th, 2010

I was honored to be asked by Edmee Rochee (@edmeeroche) to guest blog on her site She’s Gone Blogging about Web Design for Beginners. It is a fun topic, one I really enjoy.

It is being done as a series of posts, so you need to keep going back – it covers what you need to know before you start to design a site. I even go into the basics of shopping carts and the differences between them. It is an overview for beginners, so if you just want the basics, you should check it out!

June 30, 2010 – Social Media Day

Wednesday, June 30th, 2010

Wow, we have our own day. Mashable has announced that today is Social Media Day. The first question is, will anyone notice. It is very prominent on the Mashable site (first thing you see), so then I went to Facebook. Facebook has the ability to sent a message to everyone. I expected to see something announcing to the almost 500 million members that this was a very special day, a day celebrating what Facebook has helped shape – social networks. Alas, no global message, Facebook let the moment pass.

So I went to Twitter and checked my stream, and lots of social media, but not a lot of Social Media Day. Hmmm, how could Social Media Day go unnoticed. I checked CNN (online of course) They even link to Mashable and The Wall Street Journal (checking the technology sections of course). Then I went old school, I “Googled” Social Media Day and no major news media outlet (sorry KCTV Kansas City) came up, only Mashable.

So does this mean social media doesn’t work? No, it means social media doesn’t work in a vacuum. It is what I tell my clients. You want to be on Facebook, because if Facebook were a country, it would be the third largest country in the world. You want to be on Twitter, because you want to have the opportunity to meet people, influence people, show people that you are smart, funny, engaging, etc. – pick your adjective that best describes you. You also want to be on Twitter so that you can know what people are saying about you and your company and your product. You can’t respond if you are not a part of the conversation. You need to have a LinkedIn profile so other professionals can find you and know who you are and what you do. You want to have a YouTube channel so they can see you in action (keep checking back, I am editing our video!).

So why did my Google search yield only Mashable links (okay and KCTC), because Mashable forgot that the traditional media, and other social media outlets still look to old fashioned ways to be kept up-to-date: press releases, phone calls, personal interviews. Social Media works, you just need to use it in conjunction with more traditional forms of media if you want to be sure to get wall-to-wall coverage of your very first Social Media Day. Maybe next year, we will be everywhere!

Making a Site iProduct Friendly

Tuesday, May 4th, 2010

In the process of creating the new Ribit web site-as well as my own personal site-I had occasion to test the site out on an iPad. Browsing on an iPhone/Pad/Pod (hereafter referred to as an iProduct) is very intuitive and easy, but also very different from what we are used to on a desktop or laptop PC. Contrary to what some might think, the iProduct multi-touch interface does not merely substitute touching for clicking, and our usual instinct of viewing a page and vertically scrolling to the next page or section of content doesn’t always serve us well. Viewing a web page on an iProduct is more akin to looking at a menu of items available for perusal. When you first visit a site, you see the entire front page. If this page has a lot of stuff on it, you will see a tall vertical strip of content, all of which is far too small to actually be read or viewed effectively. Tapping an area automatically zooms the screen to that area of content, bringing it into focus and making it readable. Tapping again zooms back out to the full page, touching and sweeping your fingers around allows you to freely pan (I don’t like to call it scrolling, it doesn’t feel anything like scrolling on a normal PC) in any direction. All very intuitive and very, very cool, but as I discovered, this and other aspects of the multi-touch interface have some consequences for web design.

First if all, there is navigation of pages. We are used to point and click; an iProduct gives us touch. Easy enough, but when designing, one has to remember that a human finger is not as precise and pointy as a mouse cursor. Navigation elements on a site need to be large, and have more space between them, to make browsing your site on an iProduct a good experience. Another thing to remember is that there is no such thing as mouse-hover or mouseover on an iProduct. The cursor does not exist when the screen is not touched, and so many of the event handlers web designers use to highlight things like navigation buttons simply won’t work. With this in mind, navigation needs to be made very clear. A link, whether it be text or a graphic button, needs to very obviously be a link. Along with rollover states for navigation, drop down menus are problematic on an iProduct. Apple has given us the functionality by invoking the normal mouse-over event when touching on a navigation element that triggers a drop down, but unless your site is extremely large I would highly recommend doing away with hierarchical drop downs in your site menus. One touch per step to the destination should be the rule, as far as it is possible.

Another interesting thing I discovered is that certain CSS properties that work perfectly fine in Safari on a desktop computer are ignored on an iProduct. The most important of these I found are fixed elements such as DIV tags with a position:fixed attribute, or background images using the  background-attachment:fixed property.  The reason for this is simple, and makes sense once you think about it.  On an iProduct, in order to accommodate large amounts of page content on the smaller screens, the user has to be able to pan around the page, and unlike a desktop environment, you don’t get the ever-present cursor and scroll bar with its handy buttons, to say nothing of having a mouse with a scroll wheel.  The result of this is that a touch and drag on an iProduct screen has to pan the page around on all directions, and fixed elements will not behave properly in that environment.  Accordingly, Safari on the iProducts ignores the fixed property items and moves them around with the page as a whole.  It might be helpful to think of a web page on an iProduct as akin to looking at a static printed document that has active areas that allow you to bring up other, related, documents.

The easy solution to all this is simply to make your navigation really big and chunky, which I hate; and to avoid the use of fixed properties in your CSS, but frankly the cool things you can do with them in the desktop environment make that an unattractive choice.  You might notice I have used them here.

Can we have our cake and eat it, too?

The answer is yes.

We have a couple of options we can use to accomplish this.  WordPress makes this very easy as it has some built in functionality that smooths the process along.  If you are not using WordPress, similar results can be achieved using CSS Browser Selector.  For WordPress users, check out this excellent article by Nathan Rice on using the WordPress body_class function to detect if your user is on an iProduct and serve them altered CSS instructions to make your site iProduct Friendly.

I’ll let you read the article to get the full scoop, but what is happening is essentially that if someone on an iProduct comes to your site, alternative CSS instructions can be used for any elements that might be problematic in the small-screen multi-touch environment.  I was able to use this to remove the fixed properties from various site elements, and best of all, I was able to increase both the size and spacing of text and graphic navigation elements.  For the user the changes are totally transparent, and I as the designer don’t have to compromise on my desktop design in order to have a usable site on an iProduct.

With millions of iProducts flying out of Apple’s warehouses, I think iProduct prep is going to become a vital step in delivery of web sites.